Guidelines for Residents

Here you can find links to documents providing guidelines to some of the current issues facing residents of retirement villages.

If you need further explanation or help regarding any of these issues, please contact us.

• Information for prospective retirement village residents  - what to look for in a retirement village.

• Essential Disclosure Checklist  - what you must be told about the village you are buying into.

   

• Relationship between Residents and the Retirement Village Owner.

    

• Service Fees and the CPI. 

    

• Long Term Maintenance Fund. 

    

• Adjusted Maintenance Charge (CPI). 

    

• GST not applicable to the DMF. 

    

• GST De-registration (for villages with revenue of less than $150,000 per annum).

   

• Guidelines for when you have a complaint, including sample letter.

   

• Residential Accommodation Complaint Form (to Consumer Affairs Victoria). 

   

• Leaving a Retirement Village - issues to consider.