Useful Links

Where you can obtain Information when considering living in a retirement Village, if you have a problem with Elder abuse (either yourself or someone you know) who could need assistance, or if you need to know where to find Financial or Consumer Rights information/advice.

• Contact COTA’s Seniors Information Victoria (SIV) and you will find that Kris Spark and her team have a wealth of information regarding considering moving into a retirement village, that may assist you to make the "right" decision.
  SIV’s shop front address is:
  Seniors Information Victoria (SIV)
  Kris Spark or Customer Service
  247 Flinders Lane, Melbourne
  Ph: 1300 135 090
  Email: askcota@cotavic.org.au
  Web Site: www.cotavic.org.au
  


• Australian Competition and Consumer Commission
  Web Site: www.accc.gov.au


• Contact Consumer Affairs Victoria (CAV) tell them that you are considering moving in to a retirement village and would appreciate advice to help you make a proper decision. Their friendly Customer Service Team will provide you with a wealth of information to assist your decision.
  121 Exhibition Street Melbourne Victoria 3000
  Mail Address: GPO Box 123
  Melbourne Victoria 3001
  Ph: 1300 558 181
  Email: consumer@justice.vic.gov.au
  Web Site: www.consumer.vic.gov.au
   
  Consumer Affairs Victoria has information booklets for you to examine. Ask for a copy of booklets:
  1. Guide for retirement village living
  2. Guide to owners corporations
  3. List of retirement villages Locations and details